Information We Gather and Why
When you register, we ask for your mobile number, email and date of birth to verify you meet age requirements in regions where our service is permitted. Each time you deposit through bKash, Nagad or Rocket, we log the transaction reference, amount and timestamp so we
-
1
can match the payment to your wallet balance and resolve any dispute you raise with our support desk. We record your device type, browser version, IP address and session timestamps to detect duplicate accounts, prevent unauthorised access and deliver the correct mobile or desktop lobby layout.
-
2
If you contact our live chat or email support, we save the conversation thread and any screenshots you send so our team can follow up without asking you to repeat the issue. We also track which games you open, how long each session lasts and which
-
3
payment method you choose most often; this usage data helps us prioritise server capacity during peak cricket-match evenings and improve the lobby layout for Bangladesh players. We do not sell your personal details to third parties. Where local law requires us to verify your identity before
-
4
processing a withdrawal, we may ask for a national ID photo or utility bill; those documents are encrypted at rest and deleted ninety days after your account closes. Cookies and similar tracking technologies record your login state, language preference and recent game history so you can
-
5
return to the same table or slot without re-entering credentials. You can disable cookies in your browser settings, but some account features — session persistence, deposit history — will not work. This policy applies only to data you provide directly on our platform; it does not
-
6
cover information you share on social media, third-party wallet apps or payment processors, even when you use those services to fund your account here.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.